Support

Have a question, hit a bug, or need help with your account? Email us directly and we'll get back to you.

We respond within one business day. Include your account email and a brief description of the issue.

Common questions

How accurate is GPTypo's detection?: Our published accuracy is on the transparency page, including false positive rate and benchmark methodology.
How does verification differ from the free estimate?: The free tier uses a fast local heuristic scorer. Pro and Team plans run your text through a fine-tuned neural model for higher-confidence scoring. See how verification works.
How do I cancel my subscription?: From your account avatar in the top right, choose Manage subscription. That opens Stripe's billing portal where you can cancel, change plan, or update payment.
Can I delete my scan history?: Yes. Pro+ users can delete individual scans or clear their entire history from the scan history page. Deletion is permanent.
Where does my text go?: Text you scan is sent to our API for scoring and is never sold. Full details on the privacy policy.